Walker Kirn in the Atlantic. Read the whole thing: Autumn of the Multitaskers
“Where do you want to go today?” asked Microsoft in a mid-1990s ad campaign. The suggestion was that there were endless destinations—some geographic, some social, some intellectual—that you could reach in milliseconds by loading the right devices with the right software. It was further insinuated that where you went was purely up to you, not your spouse, your boss, your kids, or your government. Autonomy through automation.
This was the embryonic fallacy that grew up into the monster of multitasking.
Human freedom, as classically defined (to think and act and choose with minimal interference by outside powers), was not a product that firms like Microsoft could offer, but they recast it as something they could provide. A product for which they could raise the demand by refining its features, upping its speed, restyling its appearance, and linking it up with all the other products that promised freedom, too, but had replaced it with three inferior substitutes that they could market in its name:
Efficiency, convenience, and mobility.
For proof that these bundled minor virtues don’t amount to freedom but are, instead, a formula for a period of mounting frenzy climaxing with a lapse into fatigue, consider that “Where do you want to go today?” was really manipulative advice, not an open question. “Go somewhere now,” it strongly recommended, then go somewhere else tomorrow, but always go, go, go—and with our help. But did any rebel reply, “Nowhere. I like it fine right here”? Did anyone boldly ask, “What business is it of yours?” Was anyone brave enough to say, “Frankly, I want to go back to bed”?
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